Next in Health
A weekly healthcare podcast series hosted by PwC's Health Research Institute that addresses industry trends and timely health policy topics impacting patients, providers, payers, pharmaceutical and life sciences companies as well as vendors and new entrants.
Next in Health
The secret to attracting and retaining healthcare consumers
Tune in to hear PwC specialists discuss re-engineering the healthcare ecosystem by engaging healthcare consumers. Topics include:
- Evaluating the consumer experience and engagement
- Trends in the market to help organizations develop and focus on their mission to enhance consumer experience and key investments
- Three capabilities that are needed to deliver on the promise of personalization, low cost, experience, and convenience
Speakers:
Derek Gaasch, Customer Transformation Principal, PwC
Elizabeth Carlson, Customer Transformation Director, PwC
Kristen Knudson, Enterprise Transformation Senior Manager, PwC
Igor Belokrinitsky, Strategy& Principal, PwC
For more information, please visit us at: https://www.pwc.com/us/en/industries/health-industries/health-research-institute/next-in-health-podcast.html.